Turing Pilgrim AI Product Strategy for Real-World Systems
Case study · AI execution

AI decisioning and execution that survived deployment

30-50% manual work reduction through OCR, route optimization, and workflow redesign — AI gains from deployed workflows, not prototype theatre.

Company details are generalized. I am happy to walk through the specifics on a call.

The situation

Most industrial AI initiatives produce impressive demos and quiet failures. The models work; the workflows reject them. The hard part is rarely model novelty — it is making the work usable under real operating conditions, where data is imperfect and the people affected have veto power in practice.

The mandate here spanned decisioning and execution workflows: document-heavy back-office processes, field routing, and a portfolio of systems that needed AI-ready foundations rather than bolted-on features.

The approach

The AI was aimed at work operators and back-office teams already wanted to shed — OCR for document processing, route optimization, and workflow redesign that removed steps rather than adding a dashboard. Each gain was measured against the deployed workflow, not the prototype.

Advisory work applied the same discipline at roadmap level: pressure-testing where AI belonged in a product portfolio before the bets hardened.

The results

  • 30–50% less manual work through OCR, route optimization, and workflow redesign.
  • $13M+ ARR portfolio with AI-ready foundations across 10+ systems.
  • $100M+ revenue opportunities shaped through advisory work.
"Hari is an exceptional Product Manager with deep knowledge in the AI space. His ability to bring together competing views and needs into a cohesive product vision is extremely valuable."

EVP, Chief Supply Chain Officer · Healthcare

What it says about the work

The gains came from deployed workflows, not prototype theatre. AI that removes work people already resent needs no adoption campaign.

Facing a similar decision?

A short note on the AI bet you are weighing is enough to start. I usually reply within one business day.